If you’ve ever been a guest at shanga, you’ve probably noticed a different vibe as soon as you walk in. Unlike many salons, you’ll notice team members helping each other in order to stay on schedule and deliver a better experience for you. In fact, it’s not uncommon for you to receive services from one, two or even three people before you leave. It’s all part of our purpose of “making your day”. Behold! You are about to learn our secret to happiness!
Are you ready? Here it is: We don’t pay commission. Not on service sales nor on product sales. You know how you dread going to some places because as soon as you walk in the door, you have a salesperson eyeing you with dollar signs in their eyes? We know the feeling too, and we don’t like it. So we designed our system to be different and more enjoyable. How, you ask? We compensate all of our staff by salary – a nice salary. This means no matter what’s going on, whether they are booked or not, they are getting paid.
By compensating our staff on what’s known as a “Team Based” system, it allows us to function more efficiently and allows us to meet the needs of your schedule. Can’t get in with your favorite stylist or maybe just want to try someone else? Go for it! We really, truly, most definitely don’t mind!! We actually encourage it! The entire focus of our team is to ensure every guest’s day is being made. This even comes down to products. When our staff is recommending a product, it’s because they truly believe it’s the best product for you, not because they’re trying to make commission on the sale. The same goes for services too!
So next time you feel like switching it up a little, just let us know. After all, variety is the spice of life!