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FAQs

If your skin is actively red, irritated or flaring, focus on barrier repair first.

Once your skin is consistently comfortable, gentle exfoliation may be introduced occasionally if recommended.

Only once your skin barrier feels comfortable and resilient.

Introduce slowly and avoid using it during periods of active irritation.

Not always.

Many people experience temporary redness related to barrier disruption or environmental triggers, while rosacea tends to be a long-term condition that can usually be managed rather than cured.

Many people with sensitive skin tolerate gentle Vitamin C derivatives well, but introduce gradually and monitor how your skin responds.

How long before I notice improvement?

Barrier repair takes time.

Many people notice greater comfort within several weeks, while improvements in visible redness often develop gradually with consistent daily care.

Flushing may be triggered by heat, sunlight, spicy foods, alcohol, emotional stress, vigorous exercise or sudden temperature changes.

Learning your personal triggers can help reduce flare-ups.

During periods when your skin feels particularly hot, uncomfortable or reactive, simplify your routine to cleansing, hydration, moisturising and daily sun protection until your skin feels comfortable again.